Course Code: SMCS 108
535 Course Visits
Certified marketing professional
Course Sector:
Sales, Marketing and Customer Service
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
25 - 29 Aug 2025
5 Days
Singapore,SG
$4,950
02
17 - 21 Nov 2025
5 Days
Dubai, UAE
$4,250
Introduction
Training course introducion / brief
In today’s business, the role of marketing in organizations is too vital to be overlooked. Small to high-profile organizations compete for the same market and those with the most effective marketing strategies are able to reach a larger volume of clients and customers. This created the reality for small organizations that marketing is an essential part of surviving in the business. wise marketing efforts coupled with financial operational among other functions within their structure.
Course Objectives
At the end of the training course, participants will be able to
  • Gain an understanding of the marketing framework of a business organization.
  • Develop a cohesive strategy for the organization, interconnected with the goals of the business and the environment in which it operates.
  • Conduct marketing audits and analyses to better examine the micro and macro environments.
  • Identify and utilize best practices, tools, and models to implement an effective marketing and sales management system.
  • Apply planning and the execution of advanced marketing strategies to enhance organizational results.
Course Audience
Who is this course for, and can benefit the most
  •  Sales Executives
  •  Business Development Executives
  •  Sales / Marketing Managers
  •  Account Managers / Relationship Managers
  •  Sales Directors 
  •  Teachers / Trainers
  •  Leaders
  •  Students
  •  Head of Department
  •  Art Directors
  •  HR professional
  •  Career shifters
  •  Business Owners / Entrepreneurs
  •  Social Media Specialist
  •  SEO Specialist
  •  Customer Service Officers
Course Outline
The course aims and learning outcomes
Introduction to Marketing
  • Marketing concepts
  • Marketing management defined
  • Evolution of the marketing concept
  • Differences between marketing and selling
  • Scope of marketing management
  • Setting the scene: the marketing mix
  • Using the 4Ps marketing mix model
Marketing in the modern business world
  • Differences between marketing and selling
  • Key Marketing concepts you must be aware of
  • Understanding Your Customer
  • Needs, Wants, and Demand
  • Buyer Persona
  • Customer Journey Map
Branding
  • The meaning of a brand
    • Brand identity
      • Brand personality
      Marketing audit and planning

      • Understanding the marketing environment 
      • Various marketing analysis techniques 
      • 'PEDSTLE' analysis 
      • 'SWOT' analysis 
      • The five forces model (M. Porter) 
      • Customer analysis
      • Competitive analysis 
      • The marketing audit
      • Marketing planning
      Market Segmentation, Targeting, Positioning and Key Aspects of Marketing Mix

      • The basis of market segmentation for B2C & B2B 
      • Steps in market segmentation, targeting and positioning under 4P 
      • Market targeting & positioning based on data you acquired 
      • Developing high-quality hypotheses if data is missing

      Implementing an Effective Marketing: Best Practices, Tools and Models
      • Curate Remarkable Content 
      • Creating Informational Videos 
      • Social Media Groups and Online Forums 
      • Compelling Marketing Emails
      • Marketing Communication and Campaigns
        • Elements of the communication process
          • Steps in creating a promotional campaign
            • The goals and tasks of promotion
              • The 'AIDA' concept
                • Setting the advertising budget
                  • The various media types
                    • Media scheduling
                      • Evaluating promotional campaigns
                      The Product Life Cycle (PLC): A Strategic Approach
                      • The PLC concept
                      • Marketing strategies for PLC 
                      • The promotion mix and marketing objectives
                      • Characteristics promotion mix elements
                      • Promotion mix strategies across the PLC
                      • Push and pull strategies
                      Analytics - If You Can't Measure It—It Doesn't Exist
                      • Metrics you must track and measure
                      • Best tools for measurement that the top companies use
                      • Interpreting the data and leveraging the insights you might get from it
                      Implementation and Development of Marketing Plan and Budgeting
                      • Determining a perfect marketing budget for your company
                      • The increase of ROI – the interactive data and its professional analysis
                      • Setting the Plan – step-by-step instruction to create a great marketing plan
                      • Implementation of marketing campaigns according to Marketing Plan
                        • Marketing Research
                          • Marketing research defined
                            • The marketing research process
                              • Secondary and primary data 
                                • Questionnaire design 
                                  • Forms of survey research
                                  Providers and Associations
                                  Providing the best training services and benefits to our valued clients
                                  Boost certificate of completion
                                  BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
                                  ENDORSED EDUCATION PROVIDER
                                  Over all rating
                                  Excellent
                                  Average
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                                  Flexible deadlines
                                  Customized dates accordance to your schedule
                                  Shareable Certificate
                                  Earn certificate upon completion
                                  COURSE METHODOLOGY

                                  Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

                                  At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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