Certified Professional Sales Person (CPSP)

Course Code: SMCS 101

916 Course Visits

Course Sector:

Sales, Marketing and Customer Service

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Course Dates and Locations

Choose a date and location to book your seat

No.

Date

Days

Location

Fees

Enrollment

25 - 29 Aug 2025

5 Days

Houston, Texas

$5,950

17 - 21 Nov 2025

5 Days

Dubai, UAE

$4,250

Introduction

Training course introducion / brief

CPSP program

This CPSP program is designed based on the strategic sales process and incorporates the emotional needs and psychological triggers that drive any decision. This goes beyond the technicalities of making a sale and goes deep into the psychology of it by explaining the cycle a client goes through when in the purchase process, how to speak directly to clients’ needs and how to communicate with clients in the manner in which they want to be communicated with.

Costing sales

This training course aims to help participants understand how to replace current behaviors that are costing sales with new ones that will help them, achieve sales goals faster and more consistently. This course will highlight topics such as communicating with clients in their preferred style that allows for an easy decision, proven formula to selling directly to your clients’ specific emotional needs, and phases of performance necessary to consistently achieve your goals.

Use the 8 styles of communication to close more sales
Access your highest level of confidence in every sales situation
Gain the trust of your prospects faster than the competition
Successfully navigate the four phases of performance necessary to consistently achieve your goals
Learn the proven formula to sell directly to your clients’ specific emotional needs
Understand the ways you are unintentionally sabotaging your sales and success
Establish and maintain instant alignment with your prospective customers

Sales Executives
Business Development Executives
Sales / Marketing Managers
Account Managers / Relationship Managers
Sales Directors
Teachers / Trainers
Leaders
Students
Head of Department
Art Directors
HR professional
Career shifters
Business Owners / Entrepreneurs
Social Media Specialist
SEO Specialist
Customer Service Officers

The changing business environment

The evolution of personal selling

Marketing

Consultative

Strategic

Partnering

Social
The new sales competencies
Behaviors, characteristics and skills of a successful salesperson
Assessing performance according to specific sales indicators
The 10 root causes of sales problems • Personal selling profile

Preparation and self-organization

Personal management

Self-mastery

Personal planning

Self-talk

Personal image
Time management for salespeople
Understanding the psychology of selling
Developing strategies for sales success

The sales process

Prospecting and qualifying
Pre-approach
Approach
Presentation and demonstration
Overcoming objections
Closing
Follow up and maintenance
Product selling versus service selling
A glimpse into different selling models

Business negotiations skills

Principles of successful negotiations

Communication

Planning

Trading concessions
The six elements of successful sales negotiations
The power of questioning and probing
The BATNA principle
Establishing ranges and understanding the limits

Managing the customer relationship

Basics of building customer relationships
5 rules for successful relationships
The essence of attitude in relationship building
The art of sales communications
Influencing sales outcomes
The 8 styles of communication to close more sales
Gaining the trust of your prospects faster than the competition
The four phases of performance necessary to consistently achieve your goals
The proven formula to sell directly to your clients’ specific emotional needs

Ways you are unintentionally sabotaging your sales and success

Establishing instant alignment with your prospective customers
Are your client communications stalling before getting to the sale?
Learning new techniques and still not seeing actual results

Steps to move your clients through the buyer's journey with ease

Habits that drive results vs simply learning new information
Sales techniques that are effective in today’s sales environment
Resolving objections proactively to close the sale faster

Boost certificate of completion

BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.

ENDORSED EDUCATION PROVIDER

Flexible deadlines

Customized dates accordance to your schedule

Shareable Certificate

Earn certificate upon completion

COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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TRAINING COURSE: Certified Professional Sales Person (CPSP)