Course Code: SMCS 124
697 Course Visits
User Experience Certification
Course Sector:
Sales, Marketing and Customer Service
Course Dates and Locations
Choose a date and location to book your seat
No.
Date
Days
Location
Fees
Enrollment
01
11 - 15 Aug 2025
5 Days
Singapore,SG
$4,950
02
28 Dec 2025 - 01 Jan 2026
5 Days
Riyadh, KSA
$4,250
Introduction
Training course introducion / brief

This course provides participants a research-based and practical understanding of the foundational models and insights essential to the ux field. You will learn that you don’t see the way you think you see. You don’t make decisions the way you think you decide. You don’t remember things the way you think you recall. And you don’t move the way you believe you move. Without this foundation, you will design based on common sense...which is often wrong.

Understanding human vision, intellect, memory, and motor function is the baseline upon which every skilled ux professional should build their career; we show clearly how each idea applies directly to design decisions. This course will help you build Credibility and improve your results by giving you the knowledge required to present your ideas from a research-based point of view.

Course Objectives
At the end of the training course, participants will be able to

Have an in-depth understanding of:

  • How good user experience design is dependent on a scientific understanding of how people function
  • How the key research-based models, insights, and principles in the ux field impact design. This includes aspects of human
  • Various methods that directly apply these models, insights, and principles to design of interactive applications
  • Variation in users that impact design
  • Understand the challenges of survey design
  • Sources of research and insights for UX professionals
  • How to tell if you can believe the research
  • Pathways to excellence in the UX profession

Course Audience
Who is this course for, and can benefit the most
.
Course Outline
The course aims and learning outcomes

  • UNDERSTANDING USER EXPERIENCE
  • A PANORAMIC OVERVIEW OF UX
  • History
  • Core of the field
  • Objectives
  • ROI
  • Methods
  • Institutionalization
  • VISUAL
  • YOU DO NOT SEE THE WAY YOU THINK YOU SEE
  • It is NOT like a camera
  • Visual link analysis
  • Wiggly things are distracting
  • Objects are inferred and distance is relative

  • INTELLECTUAL
  • YOU DO NOT MAKE DECISIONS THE WAY YOU THINK YOU DO
  • No, you can’t do three things at once (and neither can your user)
  • Design for human speed
  • Using signal detection theory
  • Design for arousal and stress
  • MEMORY
  • YOU DO NOT REMEMBER THE WAY YOU THINK YOU DO
  • It is NOT like a tape recorder
  • Design so that they don’t have to remember
  • Helping users remember
  • Engineering schemata
  • The power of expectation and bubbles

  • MOTOR
  • YOU DO NOT MOVE THE WAY YOU THINK YOU DO
  • No, your movement is not always voluntary and under conscious control
  • But how can you walk and talk at the same time?
  • Motor programs
  • Movement speed
  • Train wrecks with proactive inhibition
  • Designing for biomechanics and anthropometry

  • KNOW THY USER
  • DESIGNING FOR USERS, NOT YOURSELF
  • What are things you need to know about your user?
  • (Free dinner for two if you can add to our list!)
  • Accessibility is not just about vision and making Jaws work
  • Careful! the icons you choose may have varied meanings around the world.
  • RESEARCH
  • YOU NEED TO READ THE RESEARCH LITERATURE, BUT YOU NEED TO KNOW WHAT TO BELIEVE
  • Sources
  • Can you believe it?
  • Lies, damn lies, and statistics

  • SUMMARY
  • EVERY SUCCESSFUL JOURNEY NEEDS A ROADMAP
  • Options for learning more
  • Professional level courses
  • Certifications
  • A lifetime of achievement

Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Over all rating
Excellent
Average
Below average
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY

Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).

At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.

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