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Course Code: PERDEV 126
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Business Writing Skills
Course Sector:
Interpersonal Skills and Self Development
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Introduction
Training course introducion / brief
This Virtual online program aims to take the participants to that professional level of business writing by helping them focus on each little detail and master the business writing keys. It will enrich participants’ writing skills, especially how to write effective e-mails as a means of communication. The participants will be introduced to the general rules for writing different business documents effectively, it also provides the participants with how to write the most common business documents by using the right format, improving writing style and tone, and developing efficient writing habits. A simple email or letter can resolve a complex situation. This advanced business writing skills course emphasizes how a clear and concise message is the key to delivering a powerful message in today’s business world.
Course Objectives
At the end of the training course, participants will be able to
- Recognize the principles & techniques of professional writing through case studies
- Describe how to interact and communicate effectively
- Discover the writing process by trial and error to excel
- Writing their first draft considering the readers' types and the document's Scope & objectives
- Organize the information and content in a solid sequence
- Use powerful writing guidelines such as punctuation, style, tone & grammar to write for excellence
- Identify different types of reports
- Apply persuasive techniques while writing
- Apply email etiquette rules to have a professional email
Course Audience
Who is this course for, and can benefit the most
- Executive Secretaries
- Executive Personal Secretaries
- Personal Secretaries
- Executive Assistants
- Personal Assistants
- Office Managers
- Administration Managers
- Management Secretaries
- Senior Assistants
Course Outline
The course aims and learning outcomes
Essentials of Effective Business Writing
- Purposes of Effective Business Writing
- How to Meet the Reader's Needs and Expectations
- How to Use Techniques for Overcoming Writer's Block
- Different reader's audience
- Determine your document’s objectives
- Establish your scope and structure
Organizing your information
- Summary: Summarize the message
- Action – What action is required?
- Facts – What are the facts?
- Evidence – Include material to support your conclusions
- Revising, Editing & Proofreading
- Layout & Paragraph Guidelines
- Content, Sentence Structure & Grammar
- Style & Tone
- Punctuation & Spelling Check
- Put yourself in your reader’s shoe
- Guaranteed persuasion techniques
- Using a critical eye to make sure you’re presenting your ideas logically
- High impact wording
- Document presentation & flow
Responding to complex situations through writing
- Building rapport with your audience
- Managing expectations: responding to bad news
- Managing expectations: saying no
- Effectively handing difficult individuals
- Hostile: responding assertively
- Pessimist: sticking to facts
- Nagger: setting the rules
- Mr. Know-it-all: staying focused
- Egoist: getting descriptive
- Manipulator: taking the initiative
- E-mail Subject, Attachments, Signature, and addresses
- Smart tips for presenting complex information in your e-mails
- The most common mistakes that people make when writing an e-mail, and how to avoid them
- Tips for writing shorter e-mails that still get your full message across
- When e-mailing is inappropriate?
- An overview of Report writing basics
- The importance of reports
- Types of reports
- The general structure of reporting
- Attitudes in writing
Providers and Associations
Providing the best training services and benefits to our valued clients
Boost certificate of completion
BOOST's Professional Attendance Certificate “BPAC” is always given to the delegates after completing the training course, and depends on their attendance of the program at a rate of no less than 80%, besides their active participation and engagement during the program sessions.
ENDORSED EDUCATION PROVIDER
Flexible deadlines
Customized dates accordance to your schedule
Shareable Certificate
Earn certificate upon completion
COURSE METHODOLOGY
Our Training programs are implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At The end of the training program, Participants are involved in practical workshop to show their skills in applying what they were trained for. A detailed report is submitted to each participant and the training department in the organization on the results of the participant's performance and the return on training. Our programs focus on exercises, case studies, and individual and group presentations.
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